Hook Cookies Policy

At Hook Casino, we use cookies and similar technologies to operate our website, remember your preferences and improve your overall experience. This Cookies Policy explains what cookies are, how we at Hook Casino use them, and what choices you have regarding their use. By continuing to browse hook.casino, you agree that we may place cookies on your device as described below.

What Are Cookies

Cookies are small text files that are stored on your computer, smartphone or tablet when you visit a website. They allow a site to recognise your device and store certain information about your preferences or past actions. Our Hook platform uses cookies for a range of purposes, from keeping you securely logged in to understanding how visitors interact with our games and promotions.

How We Use Cookies

We at Hook rely on cookies to make sure our storefront works correctly across its five language versions — Deutsch, English, Français, Svenska and Nederlands — and that pricing is displayed accurately in euro. Our Hook Casino systems also use cookies to keep your session active while you browse slots, live games, crash games and our sportsbook, and to remember your login details for faster access the next time you visit.

• We use essential cookies to enable core website functionality, including account login and secure transactions
• We use preference cookies to remember your chosen language and display settings
• We use analytics cookies to understand how players use our site, including which game providers and promotions are most popular
• We use marketing cookies to measure the performance of our advertising, including campaigns referencing Hook Casino bonus codes and welcome offers
• We use security cookies to help detect fraudulent activity, including attempts to access our services via VPN or proxy, which our terms prohibit

Essential Cookies

These cookies are strictly necessary for our website to function. Without them, you would not be able to log into your account, navigate between pages, or complete a deposit or withdrawal request. Our Hook systems use these cookies to maintain your session, apply security checks and support our Know Your Customer procedures where required.

Performance and Analytics Cookies

We at Hook Casino use performance cookies to collect anonymous information about how visitors use our site. This helps us understand which pages are most visited, how players search for information such as Hook Casino withdrawal time or Hook Casino bonus code details, and where we can improve navigation or loading speed.

Functionality Cookies

Functionality cookies allow our Hook Casino platform to remember choices you make, such as your preferred currency display, language, or whether you have dismissed a promotional banner. These cookies make your return visits more convenient and personalised.

Advertising and Targeting Cookies

We may also use advertising cookies, including those placed by third-party partners, to measure the effectiveness of campaigns related to our welcome bonus, VIP Welcome Pack and Daily Offers. These cookies help us understand which channels bring players searching for terms like Hook Casino promo code or Hook Casino no deposit bonus, and they allow us to avoid showing you repetitive or irrelevant advertising.

Third-Party Cookies

Certain cookies on our site are placed by third parties, such as payment processors, analytics providers and our game studios, which include 3 Oaks Gaming, Betsoft, Evolution, NetEnt, Pragmatic Play and many others listed on our platform. These third parties may use cookies to support features such as live chat, secure payment processing via Visa, Mastercard, Apple Pay, Skrill or cryptocurrency, and to help us comply with regulatory obligations under our Anjouan licence.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings at any time. Most browsers allow you to block or delete cookies, or to receive a notification before a cookie is stored. Please note that if you disable essential cookies, parts of our Hook Casino platform may not function correctly, including login, deposits and withdrawals.

• You may adjust your browser settings to refuse all or some cookies
• You may delete cookies that have already been placed on your device
• You may use private or incognito browsing modes to limit cookie storage
• You acknowledge that blocking essential cookies may prevent you from accessing certain features of our services

Cookies and Account Security

Our Hook Casino security team uses cookies as part of our broader fraud-prevention measures. As stated in our terms, we do not permit the use of VPNs or proxies to disguise your location, and cookies may be used alongside other technical signals to help us identify such activity. Any attempt to circumvent our location checks may be treated as fraudulent and could result in a blocked account, a seized balance, and reporting to relevant banks or authorities.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be published on this page, and we encourage you to review this policy periodically. Continued use of hook.casino after changes are posted means you accept the revised policy.

Contact Us

If you have questions about how we at Hook Casino use cookies, or if you would like further information about your choices, please contact our support team at [email protected]. Our customer support is available 24/7 via live chat and e-mail, and all official communication is conducted in English.